This Fall we have been invited to speak at the International Spa Association's (ISPA) annual convention. Our presentation titled, Flawless Guest Experiences: Perfecting your most requested service will invite attendees to join the guest as they travel on their spa journey. With 70% of spa guests receiving massage, we will explore the entire massage experience, from booking to departure, and highlight the areas to focus on to ensure guest satisfaction.
To see what other topics are being covered at the conference, click HERE
Thursday, August 21, 2008
ISPA Conference 2008: imassage selected to speak
Posted by Debra at 3:47 PM
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